TOURISM
PRACTICAL ASSESSMENT TASK
PAT 2021
GRADE 12
TABLE OF CONTENTS | Page | |
1 | How to use the resource pack | 4 |
2 | Glossary | 5 |
DAY 1 | ||
3 | The 4 Rs for tourism in South Africa | 8 |
4 | ADDENDUM A: The profile of the farm | 9 |
5 | ADDENDUM B: Target Market | 10 |
6 | ADDENDUM C: Action Plan of the 2021 AgriGames | 11 |
7 | ADDENDUM D: Action Plan of the 2021 AgriGames | 13 |
8 | ADDENDUM E: Action Plan of the 2021 AgriGames QUESTION 2.3: Outsourcing of food and beverage | 17 |
DAY 2 | ||
9 | ADDENDUM F: Action Plan of the 2021 AgriGames QUESTION 3.1: The 2021 AgriGames activity | 18 |
10 | ADDENDUM G: Souvenirs for the 2021 AgriGames QUESTION 3.2: Branded product | 19 |
11 | ADDENDUM H: Action Plan of the 2021 AgriGames QUESTION 3.3: The 2021 AgriGames BarnYard | 21 |
RESOURCE 1: Drones at events | 21 | |
RESOURCE 2: Tourism Sector Recovery Plan Covid-19 Response | 23 |
1. HOW TO USE THE RESOURCE PACK
The resource pack contains the resources to help you complete the questions for DAY 1 and DAY 2.
2. GLOSSARY
The glossary will help you to understand the 2021 AgriGames words/concepts used in the PAT.
ablution | Building that houses bathing and toilet facilities |
AgriGames | An event where participants compete in various unique games created or designed around a farm, using farming equipment, farm animals and farm property |
agritourism | A commercial business on a working farm, a farm or an agricultural plant for visitors that provides supplementary income for the owner; |
air conditioner | A system for controlling the ventilation and temperature in a building or vehicle, typically to maintain a cool atmosphere in warm conditions |
allergens | A substance/ingredient causing a negative reaction of the body, e.g. breaking out in a rash |
amenities | Something that is intended to make life more pleasant or convenient for people in a place |
angel investors | Also known as a private investor – an individual who provides financial backing for small start-ups or entrepreneurs, typically in exchange for ownership in the company |
arena | A level area surrounded by seating, in which sport, entertainment and other public events are held |
barnyard | The area of open ground found around the large farm building which usually stores grain, hay, straw, etc. for the livestock on the farm |
berth | A fixed bed on a train or other forms of transport |
biosecurity | Procedures or measures designed to protect the population against harmful biological or biochemical substances |
boutique hotel | A small, stylish hotel, typically situated in a fashionable urban location |
branding | The promotion of a particular product or company by means of advertising and creative design |
carrying capacity | The number or quantity of people or things, which can be supported in an enclosed space, e.g. a hotel can accommodate 500 people |
communal facilities | Facilities used or shared by everyone, e.g. gym, public toilets and braai areas |
deserted | No longer occupied or used; abandoned, uninhabited |
devastating | Something highly destructive or damaging |
dietary needs | Relates to the types of food eaten in one's daily diet |
dormitory | A large room that accommodates a number of single beds usually in a school or institution set-up |
double sharing rooms | A room containing one large bed which sleeps two people |
drone technology | Refers to a flying robot that can be controlled remotely |
eco-friendly | Anything not harmful to the environment |
ecosystem | Plants and animals living in a given area or habitat |
en suite | A bathroom that immediately adjoins a bedroom and forms part of the same set of rooms |
entrepreneurship | The activity of setting up a business or businesses and taking on financial risks in the hope of profit |
equity funding | Government acts as an investor and provides funding in return for a share in the start-up business |
executive summary | A short explanation of the key elements in the larger document |
fast food | Frozen, preheated or pre-cooked food sold in a shop, restaurant or stall to customers, usually as takeaways |
food and beverage supply | The process of preparing, presenting and serving food and drinks to customers |
free-range | Livestock that roam in a natural environment with freedom of movement |
fusion | A process of bringing together different ideas to form a single theme |
grants | A sum of money given by government or other organisations for a particular purpose |
harvest | The cutting or picking of mature crops at the end of the growing season |
hotelier | A person who owns or manages a hotel |
houseboat | A boat that is used as a dwelling/home |
hub | The centre of an activity |
immigration | The place at an airport or at the border of a country where government officials check the documents of people entering that country |
incentive | A reward that makes an employee want to work harder |
innovative | Introducing new ideas; very original and creative in thinking |
integrating | Combining one thing with another to form a whole |
interaction | Communication or direct involvement with someone or something |
kitchenette | A small kitchen or part of a room equipped and set up as a kitchen |
live streaming | Transmit or receive live video and audio coverage of (an event) over the internet |
local procurement | The purchasing of goods or services from a local supplier |
logistical planning | Gathering information and putting structures in place to ensure that all arrangements run smoothly |
logo | A symbol or other design adopted by a business/event/organisation to identify its products, uniform, vehicles, etc. |
mementos | An object kept as a reminder of a person or event; often referred to as a souvenir |
multigenerational travel | Family members comprising of different age groups coming together for a holiday |
patio | A paved outdoor area adjoining a house |
personal funding | Payments that an individual receives, whether earned or unearned, which includes wages, pensions, social security benefits and retirement benefits |
piloting | Testing/Trying something out to see if it works |
plunge pool | A small, deep pool that is usually part of an accommodation establishment or found at the foot of a waterfall |
prohibited | Something that is not allowed |
rebuild | To build (something) again after it has been damaged or destroyed |
reignite | To restart the tourism industry after the impact of the Covid-19 pandemic |
rejuvenate | Make (someone or something) look or feel better |
reposition | To change the image of (a company, product, etc.) to target a new or wider market |
respondent | The one who provides feedback on questions asked |
roll-out | The actual occurrence (happening) of the planned activities |
rustic | Made in a simple way and relates to the countryside |
scullery | A small area in a kitchen used for washing dishes |
self-funding | The full responsibility for the funding of a project |
slogan | A catchphrase that communicates a message about the brand of the business/event |
slow food movement | Slow food refers to a slow cooking process, using different free-range kinds of meat from grass-fed animals. It is prepared using natural ingredients, producing one's own food, and maintaining a strong level of awareness about the sources of food. The focus is on healthier food (nutrition), as well as on preserving culture and heritage as they relate to food. |
souvenirs | Things that are purchased and kept as a reminder of a place visited, or event |
sponsor | The person or organisation that makes the money available to fund a project |
sponsorship | Financial support received from a person (sponsor) or organisation that pays for the costs involved in a project |
stamina | The strength and energy required to allow a person to perform an activity for long periods of time |
start-up | A company in the first stage of its operations |
strenuous | Requiring or using great effort to undertake a task or activity |
sundeck | An area that is positioned to catch the sun and is open to the sky |
surveillance | Close observation of any movement within set boundaries of an area |
traditional food | The food or cuisine that various cultures prepare and eat in a unique and specific way that has been handed down through many generations. It has language-specific names, local ingredients and forms part of cultural identity and heritage. |
venture capital | Start-up companies with a potential to grow need a certain amount of investment. Wealthy investors like to invest their capital in such businesses. |
transforming | A change in form, nature or appearance |
unique selling point (USP) | How your own brand or product is better and different compared to that of your competitors |
3. THE 4 RS FOR TOURISM IN SOUTH AFRICA
4. ADDENDUM A: THE PROFILE OF THE FARM
5. ADDENDUM B: TARGET MARKET
QUESTION 1: INTRODUCTION TO THE BUSINESS IDEA
The information below provides an explanation of multigenerational tourism. Multigenerational travel, or travelling with family members, friends, or groups of all ages, is a trend that has become very popular. Many of us feel there is no time because of the pressure of work, looking after a family, trying to keep up a healthy diet and exercising when possible. [Adapted from www.trafalgar.com/real-word/multigenerational-travel] |
6. ADDENDUM C: ACTION PLAN OF THE 2021 AGRIGAMES
QUESTION 2.1: FUNDING FOR THE 2021 AGRIGAMES
Suggestion to the learner:
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FUNDING OPPORTUNITIES FOR SMALL BUSINESSES AND START-UPS | |
Small business funding in South Africa | |
Government funding
Depending on the industry and type of business, the applicant may qualify for funding from the following government sources: The Black Industrialists Scheme (BIS) Green Fund Tourism Transformation Fund |
Growth Fund Technology Innovation Seed Fund National Youth Development Agency (NYDA) National Empowerment Fund (NEF) and NEF Women Fund Crowdfunding Angel investing Business incubators Bank loans Relief funding [Adapted from www.theworkspace.co.za] |
7. ADDENDUM D: ACTION PLAN OF THE 2021 AGRIGAMES
QUESTION 2.2: ACCOMMODATION CAPACITY
2.2.1 FARM-STAY COTTAGES
Waking up to nature's most musical soundtrack of birdlife, green fields and cattle grazing is a reminder of what life sounds like outside the urban environment. Two wooden farm-style cottages containing three double sharing bedrooms each overlooking the Nels River on iZintaba Farm. Feel the freedom of open spaces found within the premises of the cottages. They offer: | |||||
Full kitchen | Patio | ||||
Parking | Linen | ||||
Braai area | En suite bathrooms | ||||
Tea- and coffee-making facilities | |||||
Cost: R650 per night | |||||
Capacity: Maximum of six people per cottage |
2.2.2 BOUTIQUE HOTEL
Set amongst natural surroundings with afternoon teas and cocktails on the deck in Nelspruit (Mbombela). Located within a 70 km radius of iZintaba Farm. Stay in the lap of luxury like a king with five-star treatment at your doorstep. | |||||
Wi-Fi | En suite | ||||
Restaurant | TV | ||||
Hairdryer | Garden | ||||
Air conditioning | Safe | ||||
Braai area | |||||
Cost: From R2 200 per night, breakfast included | |||||
Capacity: 50 guests sharing in 25 luxury double rooms |
2.2.3 BACKPACKER ACCOMMODATION
5 km away from iZintaba Farm and offers budget accommodation. Comfortable single bunker beds. Facilities include: | |||||
Communal bathroom | Internet | ||||
Laundry | Kitchen | ||||
Parking on the premises | Free lockers | ||||
Cost: From R 157 per night | |||||
Capacity: 10 people in each of the three dormitory-style rooms |
2.2.4 CARAVAN PARK
Located onsite on the iZintaba Farm, this park has 30 caravan sites (four people per caravan). Offering ablution facilities with all the conveniences expected at a top resort – clean, well maintained and serviced daily. Hot water day and night with sculleries and laundries. Facilities include: | |||||
Grassed stands | Scullery | ||||
Cellphone reception | Wheelchair friendly | ||||
Water points | Braai facilities | ||||
220 volt electricity | |||||
Cost: From R280 per stand per night | |||||
Capacity: 120 persons |
2.2.5 BED & BREAKFAST
The B&B is located 5 km from the farm. A double-storey house with six bedrooms. Unfortunately, no children below the age of 15 are allowed. Facilities include: | |||||
Wi-Fi | Television | ||||
Parking on the premises | En suite bathrooms | ||||
Bar fridge in the rooms | Dining area | ||||
Cost: From R680 per night | |||||
Capacity: 12 persons (two persons per double room sharing) |
2.2.6 TENT CAMPSITE UNDER THE STARS
There is nothing to compare with sleeping under the stars in the great outdoors. Unwind at your campsite after a long day spent at the AgriGames. iZintaba's campsite with its 15 camping stands is new with modern facilities. | |||||
Two modern ablution blocks | Free Wi-Fi | ||||
Parking on the premises | Braai area | ||||
Electricity points on each stand | Warm water | ||||
Cost: R100 per stand per night | |||||
Capacity: Maximum of four persons per stand |
2.2.7 SHIPPING CONTAINER ACCOMMODATION
The owners have converted four shipping containers into accommodation for the 2021 AgriGames, which is an affordable choice on the farm. Each container is fully fitted with a kitchen and en suite bathroom with accommodation for four persons. | |||||
Kitchen | Shower/Toilet | ||||
Linen | Braai area | ||||
Pet friendly | Private patio | ||||
Cost: R500 per unit per night | |||||
Capacity: Four persons per shipping container |
2.2.8 HALENI HOTEL
Situated 43 km away from the host farm of the 2021 AgriGames, this 5-star hotel offers a variety of amenities and facilities. It offers 46 double sharing en suite rooms with private access. Come and enjoy the luxuries of this hotel after the daily activities at the AgriGames. | |||||
Private access | Three restaurants | ||||
En suite bathrooms | Free Wi-Fi | ||||
24-hour room service | Spa access | ||||
Bar fridge in the rooms | |||||
Cost: From R5 000 per night per room | |||||
Capacity: 92 persons |
2.2.9 TRAIN COACHES
The train coach accommodation is located on iZintaba Farm. There are three coaches containing three double rooms each. The bedrooms are luxurious and spacious with enough indoor and outdoor recreational areas. Facilities include: | |||||
Air conditioning | Smoking rooms | ||||
En suite bathrooms | Recreational area with pool | ||||
Double rooms with television | Bar area | ||||
Cost: From R583 per person per night | |||||
Capacity: 18 persons |
2.2.10 TREE-HOUSE LODGE
Located 22 km away from the host farm. Each of the four tree houses contains four bedrooms with two single beds each and a fully-equipped kitchen and entertainment area. This accommodation provides a unique experience in a natural environment. | |||||
Full DStv | Fireplace | ||||
Underfloor heating | Free Wi-Fi | ||||
Outside shower | Plunge pool | ||||
Cost: From R1 500 per night | |||||
Capacity: Eight per tree house (four persons in four double rooms) |
2.2.11 iZINTABA HOUSEBOATS
Rent one of the four houseboats on the Nels River for the 2021 AgriGames. If you love water and want to be surrounded by nature, this will be an amazing experience. Relax in the boat with its eco-friendly reed and bamboo furniture. Each boat has two double rooms with mosquito nets, one bathroom, a sundeck and two small private balconies for each bedroom. | |||||
Luxury bedrooms | Sundeck | ||||
Air conditioner | Kitchen | ||||
Warm and cold water | Free Wi-Fi | ||||
Cost: From R1 000 per night for the boat | |||||
Capacity: Four (two persons in two double rooms) |
8. ADDENDUM E: ACTION PLAN OF THE 2021 AGRIGAMES
QUESTION 2.3: OUTSOURCING OF FOOD AND BEVERAGE
TIPS ON CREATING YOUR OWN QUESTIONNAIRE
Questionnaire question types Not all question types are ideal in every situation. This is the reason why it is important to understand the type of questionnaire you are creating first. With that information, it becomes easier to choose the right question types.
[Adapted from www.kyleads.com/blog/questionnaire] |
9. ADDENDUM F: ACTION PLAN OF THE 2021 AGRIGAMES
QUESTION 3.1: THE 2021 AGRIGAMES ACTIVITY
EXAMPLE OF AN AGRIGAMES ACTIVITY | |
NAME OF ACTIVITY | PUMPKIN HARVEST TIME |
The duration of the activity | 1 hour |
The age/weight restriction for participation | 16–55 years |
The description of the activity |
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The safety precautions for participating in the activity |
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The rules for responsible tourist behaviour (Take note to protect flora and fauna; participation in activities and events must ensure sustainability in every way possible.) |
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10. ADDENDUM G: SOUVENIRS FOR THE 2021 AGRIGAMES
QUESTION 3.2: BRANDED PRODUCT
In this question you are expected to design a branded product for the 2021 AgriGames. This product must be made by the local community and will be sold as souvenirs to visitors to the 2021 AgriGames.
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What is a souvenir? An item given, kept or bought as a reminder of a place visited, an occasion, an event, etc. Also called a 'memento' or 'keepsake'. Souvenirs is an important component of the tourist's experience, with most tourists taking back mementos and souvenirs as evidence of the places they have visited. People like to be reminded of special moments in their lives. |
LOGO |
EXAMPLES OF BRANDED PRODUCTS FOR SOUTH AFRICA |
Checklist for designing a branded product for the 2021 AgriGames | ||
The logo of the 2021 AgriGames | ||
The drawing is clear and includes the logo | ||
An explanation of why the product is eco-friendly | ||
An explanation of the suitability of the product as a souvenir | ||
11. ADDENDUM H: ACTION PLAN OF THE 2021 AGRIGAMES |
QUESTION 3.3: THE 2021 AGRIGAMES BARNYARD
RESOURCE 1
DRONES AT EVENTS |
10 INNOVATIVE WAYS TO USE DRONES AT EVENTS |
1. PHOTOS | 2. VIDEOS |
3. LIVE STREAMING | 4. SURVEILLANCE AND SECURITY |
5. LOGISTICAL MONITORING | 6. VISUAL SHOWS |
7. RACING FOR ENTERTAINMENT | 8. SPONSORSHIP |
9. MOBILE HOTSPOTS | 10. DELIVERY |
[Adapted from www.attendstar.com] |
RESOURCE 2
TOURISM SECTOR RECOVERY PLAN COVID-19 RESPONSE (AUGUST 2020) |
OVERVIEW [Adapted from Tourism Sector Recovery Plan Covid-19 Response, August 2020] |