CONSUMER STUDIES
GRADE 12
NATIONAL SENIOR CERTIFICATE EXAMINATIONS
MAY/JUNE 2021

INSTRUCTIONS AND INFORMATION

1. This question paper consists of SIX questions.
   

   QUESTION	CONTENT	MARKS	TIME (minutes)
   1	Short Questions (All topics)	40	20
   2	The Consumer	20	20
   3	Food and Nutrition	40	40
   4	Clothing	20	20
   5	Housing and Interior	40	40
   6	Entrepreneurship	40	40
   TOTAL		200	180

2. ALL the questions are COMPULSORY and must be answered in the ANSWER BOOK.
3. Number the answers correctly according to the numbering system used in this question paper.
4. Start EACH question on a NEW page.
5. You may use a calculator.
6. Write only in black or blue ink.
7. Pay attention to spelling and sentence construction.
8. Write neatly and legibly.

QUESTION 1: SHORT QUESTIONS
1.1 Various options are provided as possible answers to the following questions. Choose the answer and write only the letter (A–D) next to the question numbers (1.1.1 to 1.1.20) in the ANSWER BOOK, e.g. 1.1.21 D.

1.1.1 The cooling-off period in which you are allowed to cancel a contract of an item bought by means of direct marketing is … working days.

1. five
2. seven
3. ten
4. fourteen
   (1)

1.1.2 An example of non-renewable energy:

1. Biomass
2. Wind
3. Water
4. Coal
   (1)

1.1.3 Jacob started a club where each member contributes R1 000 per month into a central pool and they get money on a rotating basis. This is an example of a …

1. pyramid scheme.
2. scam.
3. stokvel.
4. multilevel marketing.
   (1)

1.1.4 The … indicates the last date on which the product should be offered for sale.

1. use-by date
2. sell-by date
3. best-before date
4. buy-before date
   (1)

1.1.5 Gelatine is used as a … in a cheese cake.

1. colourant
2. emulsifier
3. preservative
4. stabiliser
   (1)

1.1.6 In organic farming …

1. crop yield is greater.
2. crops have an improved appearance.
3. production costs are lower.
4. pollution is reduced.
   (1)

1.1.7 An advantage for a diabetic that eats low GI foods:

1. Promotes constant food intake
2. Increases the need for regular insulin injections
3. Better control of blood glucose levels
4. The pancreas is overstimulated to produce insulin
   (1)

Read the scenario below and answer QUESTION 1.1.8.

1.1.8 The food-borne disease that Junior is most likely suffering from:

1. Hepatitis A
2. Dysentery
3. E. coli infection
4. Gastro enteritis
   (1)

Study the graph of a fashion cycle below and answer QUESTIONS 1.1.9 and 1.1.10.

1.1.9 The graph above represents a … curve.

1. classic fashion
2. standard fashion
3. fashion fad
4. current fashion
   (1)

1.1.10 The graph on page 4 represents the possible life span of the following:

1. White shirt
2. Blue denim jeans
3. Black jacket
4. Orange balloon skirt
   (1)

1.1.11 A building contract is signed by the …

1. lessee and lessor.
2. buyer and seller.
3. builder and homeowner.
4. bank and builder.
   (1)

1.1.12 ONE requirement to qualify for a government subsidy:

1. An income of more than R5 000 per month
2. Having a long-term partner or dependant
3. A citizen of an African country
4. Applying for a second subsidy
   (1)

1.1.13 When purchasing an item by means of … the item stays in the shop until fully paid for.

1. lay-by
2. a credit card
3. an instalment sale transaction
4. a store card
   (1)

1.1.14 The document that proves that you are the owner of a property:

1. Deed of sale
2. Sectional title
3. Mortgage bond
4. Title deed
   (1)

1.1.15 A contract between a credit provider and a buyer of a property:

1. Mortgage bond
2. Deed of sale
3. Collateral bond
4. Subsidy
   (1)

1.1.16 An eco-conscious consumer will select a … package.

1. plastic
2. paper
3. foil
4. tin
   (1)

1.1.17 … will help to ensure that a business always has sufficient funds to pay suppliers.

1. A cash flow projection
2. The best-sale scenario
3. Sufficient start-up capital
4. The worst-sale scenario
   (1)

1.1.18 The most important factor to be considered before starting a new business:

1. Set standards for the product
2. Find premises for the new business
3. Investigate the number of items that could be sold
4. Determine consumer needs
   (1)

1.1.19 The purpose of good stock control in a business is to ensure that ...

1. the cheapest stock is bought.
2. it is not necessary to organise stock.
3. no time or money is wasted.
4. a lot of extra stock is available.
   (1)

1.1.20 … increases the awareness and visibility of a product.

1. Price
2. Promotion
3. Raw materials
4. Transport
   (1)

1.2 Match the receiver of fees in COLUMN B with the housing fees in COLUMN A. Write only the letter (A–G) next to the question numbers (1.2.1 to 1.2.4) in your ANSWER BOOK, e.g. 1.2.5 H.

(4 x 1) (4)

1.3 Give ONE term for each of the following descriptions. Write only the term next to the question numbers (1.3.1 to 1.3.5) in the ANSWER BOOK.

1.3.1 Goods imported through unofficial distribution channels
1.3.2  An e-mail requesting someone to supply financial information with the intention of illegally gaining access to a person's funds
1.3.3  Participants are promised payments for recruiting members without a product being sold
1.3.4  A person is exonerated from liability in a contract
1.3.5  A promise in writing that the quality and durability of a product will meet certain standards for a specified period (5)

1.4 The only thing that is certain in fashion is that it will change.

Identify TWO terms in the list below that relate to new fashion. Write only the letters (A–D) next to the question number (1.4) in the ANSWER BOOK.

1. Style
2. Launch
3. Classic
4. Retrospective
   (2)

1.5 Sipho produces and sells masks in his community.

Identify THREE statements in the list below which will assist him with efficient production. Write only the letters (A–F) next to the question number (1.5) in the ANSWER BOOK.

1. Enough funds to buy raw materials
2. Buying extra raw materials
3. Using a standardised pattern
4. Machines are serviced irregularly
5. Keeping contact with customers
6. Checking all masks produced
   (3)

Related Items

1.6 Match the description in COLUMN B and the management in COLUMN C with the food-related health condition in COLUMN A. Write only the letter (A–E) from COLUMN B and the roman numeral (i–v) from COLUMN C next to the question numbers (1.6.1 to 1.6.3) in the ANSWER BOOK, e.g. 1.6.4 F, vi.

(3 x 2) (6)
[40]

QUESTION 2: THE CONSUMER

2.1 Give THREE examples of indirect taxes that consumers pay on goods and services. (3)

2.2 Name TWO ways of using energy more efficiently when lighting a home. (2)

2.3 Study the diagram below and answer the questions that follow.

Discuss the impact of the production of EcoBricks on:

2.3.1 Water pollution (2)
2.3.2 Municipal service delivery (2)

2.4 Explain the role that communities should play to help reduce the debt of their municipality. (3)

2.5 Read the scenario below and answer the question that follows.

Identify TWO unfair business practices by the shop owner. (2)

2.6 Read the statement below and answer the questions that follow.

2.6.1 Explain the term interest rate.(2)
2.6.2 Analyse how consumers with home loans are affected by the change in the repo rate. (4)
[20]

QUESTION 3: FOOD AND NUTRITION
3.1
3.1.1 Define the term hypoglycaemia. (2)
3.1.2 Name TWO ways in which to prevent hypoglycaemia. (2)
3.2 Suggest how a person can control his/her salt intake to manage hypertension. (2)
3.3 Study the information below and answer the questions that follow.

Discuss how the nutrients lacking in a vegan diet could lead to the following:
3.3.1 Osteoporosis (3)
3.3.2 Anaemia (4)
3.4 Read the scenario below and answer the questions that follow.

3.4.1 Name THREE symptoms of tuberculosis. (3)
3.4.2 Write a paragraph to explain why so many learners could have been infected by the disease. (5)

3.5 Give FOUR reasons why a person suffering from anorexia nervosa ends up losing weight to a dangerous point. (4)

3.6 Explain how food irradiation can help South African households to be food secured. (6)

3.7 Study the picture below and answer the questions that follow.

3.7.1 Identify the type of fat abundant in the dishes above. (1)
3.7.2 Evaluate the suitability of the fast foods above for the prevention and management of coronary heart disease. (8)

[40]

QUESTION 4: CLOTHING
4.1 Explain the term fashion. (2)
4.2 Read the scenario below and answer the questions that follow.

Describe the stage in the fashion cycle of the shirt when it was sold for:
4.2.1 R399,00 (2)
4.2.2 R259,00 (2)
4.3

Motivate the statement above. (4)
4.4 Study the outfit for the world of work below and answer the questions that follow.

THREE-PIECE SUIT
	Light grey suit consists of: Jacket Waist coat Pants [Source: www.vova.com]

4.4.1 Define the term dress code. (2)
4.4.2 Suggest THREE items that can be worn with the three-piece suit to create a neutral colour combination. (3)
4.4.3 Evaluate the suitability of the three-piece suit above for a person who works at a law firm. (5)
[20]

QUESTION 5: HOUSING AND INTERIOR

5.1 Name TWO responsibilities of EACH of the following in terms of a housing complex:

5.1.1 Tenant/Lessee (2)
5.1.2 Body corporate (2)
5.1.3 Lessor/Landlord (2)

5.2 Discuss the benefits of building a new home. (6)
5.3 Read the scenario below and answer the questions that follow.

5.3.1 Name Naz's type of home ownership. (1)
5.3.2 Describe the type of home ownership named in QUESTION 5.3.1. (2)
5.3.3 Explain the term deposit. (2)
5.3.4 State the precautionary measures that Naz took with regard to safety after she bought the house. (2)
5.3.5 In terms of Naz's house, name and explain the following:

1. TWO types of insurances Naz should have (4)
2. ONE type of insurance the tenant should have (2)

5.3.6 Suggest FOUR reasons why Naz was able to rent out her property so quickly. (4)

5.4 Read the scenario below and answer the questions that follow.

5.4.1 Select the most suitable washing machine for Sam and Cecilia's needs.(1)
5.4.2 Support your choice in QUESTION 5.4.1. (6)
5.4.3 Give reasons why the other TWO washing machines are not suitable for Sam and Cecilia's needs. (4)
[40]

QUESTION 6: ENTREPRENEURSHIP
6.1 Define the following terms:

6.1.1 Target market (2)
6.1.2 Sustainable production (3)

6.2 State why it is important for an entrepreneur to adhere to product specifications. (3)
6.3 Read the scenario below and answer the questions that follow.

6.3.1 State THREE human resources that Lelethu had. (3)
6.3.2 Explain why it is important for Lelethu to do a financial feasibility study. (3)
6.3.3 Identify FOUR factors that gave Lelethu's business a competitive edge in the market. (4)
6.3.4 State THREE ways in which Lelethu could advertise her business in the community. (3)
6.3.5 State TWO ways in which Lelethu managed her time effectively. (2)
6.3.6 Comment on the impact of the quality and the availability of the fabric for Lelethu's business. (4)

Refer to the quotation below and answer the questions that follow.

QUOTATION FOR MID-LENGTH DRESS

• Fabric 3 metres @ R70,00 per metre
• Thread and buttons @ R10,00 per dress
• Overhead costs and labour @ R250,00 per dress
  [Own text]

6.3.7 Calculate the total cost of ONE dress with a mark-up of 30%. Show ALL calculations. (5)
6.3.8 Analyse why Lelethu's business is likely to show sustainable profitability. (8)
[40]

TOTAL: 200