INSTRUCTIONS TO MARKERS 

1. Candidates are required to answer ALL the questions. 
2. These marking guidelines serve as a guide to markers. Some responses may  require a marker’s discretion. 
3. Candidates’ responses should be assessed as objectively as possible.

MARKING THE COMPREHENSION  

• Because the focus is on understanding, incorrect spelling and language errors in  responses should not be penalised unless such errors change the meaning/  understanding. (Errors must still be indicated.) 
• If a candidate uses words from a language other than the one being examined,  disregard those words, and if the answer still makes sense, do not penalise.  However, if a word from another language is used in a text and required in an  answer, this will be acceptable. 
• For open-ended questions, no marks should be awarded for YES/NO or I AGREE/I  DISAGREE. The reason/substantiation/motivation is what should be considered. 
• When one-word answers are required and the candidate gives a whole sentence,  mark correct provided that the correct word is underlined/highlighted.
• When two/three facts/points are required and a range is given, mark only the first  two/three. 
• Accept dialectal variations. 
• For multiple-choice questions, accept BOTH the letter corresponding with the correct  answer AND/OR the answer written out in full.  

QUESTIONS

SECTION A: COMPREHENSION 
QUESTION 1  
1.1
1.1.1 Morné Kahts is a (medical) doctor 🖲and Lucky Felisono is his  patient.  (2)  
1.1.2 B/excited and happy  (1)  
1.2 To show that these words are written in a different language (than the rest of  the text). 
OR 
To show that the text is in English, but these are Xhosa words. 
NOTE: Accept any ONE of the above answers. (1) 
1.3 It refers to the time in South Africa  after the end of apartheid.  (2)
 1.4 English-speaking medical students are expected to live with an Afrikaans- or  Xhosa-speaking health worker. 
They should stay with their host for two-and-a-half weeks. 
They have to do research at a community clinic.  (3) 
1.5 They are allowed to speak English when there is an emergency.  (1)  
1.6 Sign language has to be included so that doctors can communicate with  patients who are deaf/hard of hearing/have a problem with the spoken  language.  (1)  
1.7 Relationships improve when the doctors speak the language of the people  in the different communities they work.  (2)  
1.8 They communicate much better.  They have a better relationship. 🖲 (2) 
1.9 ‘sings in vernacular’  (1)  
1.10 Doctors are under oath to keep all information related to a patient’s illness  confidential. An interpreter could very easily divulge information to  strangers. (2)  
1.11 Patients understand Dr Kahts because he explains their medical condition in  a way that is easy to understand, while other doctors use difficult medical  terms which patients do not understand.  (2)   
1.12 Open-ended. Accept a suitable response, e.g.  
Yes. It is a good idea because patients want to know that the doctor  understands them. This gives them the confidence that the treatment will be  what they need and that it will be effective.  
OR  
No. A doctor’s job is to provide the best possible treatment to his patients.  There is no evidence that if a doctor cannot speak the language of the patient  that treatment will be any different/or ineffective.  
NOTE: Accept other suitable responses. A candidate can score 1 mark for an  answer that is not well-substantiated.  
Accept a combination answer. (2) 
1.13 Open-ended. Accept a suitable response, e.g.  
Yes. The title is suitable because it is linked to the article which provides the  reader with information on the benefits of doctors being able to speak the same  language as their patients. The article also provides facts based on the personal  experience of Dr Kahts and his patients.  
OR  
No. The title is not suitable because it only focuses on the experience of one  doctor and his patient. This might not be the same for all doctors and patients.  All doctors are trained to provide the same treatment, so the language that they  speak plays a minor role.  
NOTE: Accept other suitable responses which show that the candidate has  understood the passage and how the title leads to it AND is able to  provide substantiation. A candidate can score 1 mark for an answer  that is not well-substantiated. (2)  
1.14 It is called a hearing aid.  (1)  1.15 When someone has passed on/died.  (1)  
1.16 The 2001 census only targeted disabled people,  while the 2011 census  targeted the whole South African population.  (2)  
1.17 Open-ended. Accept a suitable response, e.g.  
No. One can become deaf when listening to loud music using headphones/  damage your eardrums/become oblivious to one’s surroundings.  
OR  
Yes. It is more enjoyable to use headphones when listening to your favourite  music. There is no evidence to prove that listening to loud music using  headphones leads to hearing loss. 
NOTE: Accept other suitable responses. A candidate can score 1 mark for an  answer that is not well-substantiated. Accept a combination answer. (2)  
TOTAL SECTION A: 30 

SECTION B: SUMMARY 

QUESTION 2 
The following points form the answer to the question.  

MARKING THE SUMMARY 
The summary should be marked as follows:  

• Mark allocation:
  • 7 marks for 7 points (1 mark per main point) 
  • 3 marks for language 
  •  Total marks: 10 
• Distribution of language marks when a candidate has not quoted  verbatim: 
  • 1–3 points correct: award 1 mark 
  • 4–5 points correct: award 2 marks 
  • 6–7 points correct: award 3 marks 
• Distribution of language marks when a candidate has quoted verbatim: 
  • 6–7 quotes: award no language mark 
  • 1–5 quotes: award 1 language mark 

NOTE:  

• Format 
  • Even if the summary is presented in the incorrect format, it must be  assessed. 
• Word Count: 
  • Markers are required to verify the number of words used. 
  • Do not deduct any marks if the candidate fails to indicate the number of  words used, or if the number of words used is indicated incorrectly. 
  • If the word limit is exceeded, read up to the last sentence above the  stipulated upper limit and ignore the rest of the summary.  

TOTAL SECTION B: 10 

SECTION C: LANGUAGE 

• One-word answers must be marked correct even if the spelling is incorrect,  unless the error changes the meaning of the word. 
• In full-sentence answers, incorrect spelling should be penalised if the error is in  the language structure being tested. 
• Where an abbreviation is tested, the answer must be punctuated correctly. 
• Sentence structures must be grammatically correct and given in full sentences/  as per instructions. 
• For multiple-choice questions, accept BOTH the letter corresponding with the  correct answer AND/OR the answer written out in full as correct. 

QUESTION 3: ANALYSING AN ADVERTISEMENT 
3.1 Because skin is for life.  (1)  
3.2 It appeals to women who want beautiful skin/women who have dry and  damaged skin/women who care about their skin.  (1)  
3.3 Your skin will be protected. 
Damaged skin will be healed/restored. 
Dry skin will be moisturised. (3) 
3.4 It contains Tea Tree Oil  and Aloe Vera.  (2) 
3.5 C/the product definitely works.  (1) 
3.6 Open-ended. Accept a suitable response, e.g.  
Yes. The girl looks happy with her skin/is smiling after using the product.  The words ‘dryness to moisture’, could show that her skin has changed from  being dry to smooth/moisturised. 
OR  
No. There is no evidence in the picture that her skin was dry and damaged  before using the product. The before and after picture could be one of  someone else’s skin. 
NOTE: Do not award a mark for Yes or No. A candidate can score  1 mark for an answer that is not well-substantiated. (2)  [10] 

QUESTION 4: ANALYSING A CARTOON 
4.1
4.1.1 C/unreasonable (1) 
4.1.2 The word ‘NOT’ (1)  
4.2 Jeremy’s mother throws her arms in the air. 

• Her mouth is wide open. 
• Her eyes are wide open. 

NOTE: Accept any TWO of the above. (2)  
4.3 The word SO is written in capital letters/bold.  There are two question marks.  (2) 
4.4 She feels that he is too young.  (1) 
4.5 I was me and not you.  (1) 
4.6 Open-ended. Accept a suitable response, e.g.  
Yes. He is definitely too young (and irresponsible). Going on a road trip  means you need money and transport which Jeremy most probably does not  have. His parents are also concerned about his safety. 
OR  
No. They should allow Jeremy to go on the road trip because he wants to  have fun like any other 16-year-old. Doing this without his parents could  teach him to become more responsible. 
NOTE: Do not award a mark for Yes or No. A candidate can score 1 mark  for an answer that is not well-substantiated. (2)  [10] 

QUESTION 5: LANGUAGE AND EDITING SKILLS 
5.1
5.1.1

1. than  (1) 
2.  response  (1) 
3. is  (1) 
4. more  (1)  

5.1.2 don’t they/do they not  (1) 
NOTE: Apostrophe must be used correctly.  
5.1.3 well-known – adjective  (1)  Nelson Mandela – (proper) noun  (1)  
5.1.4 A parent does not have to set the example by saying please and thank  you.  (1)  
5.1.5 Children were expressing gratitude as a routine while having  dinner.  (1)  
5.1.6 Amy said that gratitude was  a powerful catalyst for happiness and  the spark that lit up her  life.  
NOTE: Award ONE mark for each of the underlined changes and  ONE mark for the omission of the comma, the quotation  marks and the insertion of the final full stop as well as the  correct use of capital and small letters throughout. (4) 
5.1.7 more important  (1) 
5.2
5.2.1 The value of showing gratitude should be emphasised.  (1) 
5.2.2 aloud  (1) 
5.2.3 Showing gratitude has a positive influence on people’s friendships (1) 
5.2.4 It is a good idea for us to start gratitude journals.  (1) 
5.2.5 appreciation  (1)  
5.2.6 Either express gratitude by writing a thank you letter or buying a gift./  Either express gratitude by buying a gift or writing a letter. (1)  
[20] 

TOTAL SECTION C: 40
GRAND TOTAL: 80