CONSUMER STUDIES
GRADE 12 
NSC PAST PAPERS AND MEMOS
SEPTEMBER 2017

INSTRUCTIONS AND INFORMATION 

1. This question paper consists of SIX questions. 

   SECTION	MARKS	TIME (MINS)
   QUESTION 1: Short questions – (All topics)	40	20
   QUESTION 2: The consumer	20	20
   QUESTION 3: Food and Nutrition	40	40
   QUESTION 4: Clothing	20	20
   QUESTION 5: Housing	40	40
   QUESTION 6: Entrepreneurship	40	40
   TOTAL	200	180

2. ALL the questions are compulsory and must be answered in the ANSWER  BOOK. 
3. Number the answers correctly according to the numbering system used in  this question paper. 
4. Start each question on a NEW page.
5. You may use a calculator.
6. Write in black or blue ink only. 
7. Pay attention to spelling and sentence construction.
8. Write neatly and legibly.

QUESTIONS

QUESTION 1 SHORT QUESTIONS 
1.1 Various options are provided as possible answers to the following questions.  Choose the answer and write the letter (A–D) next to the question number  (1.1.1–1.1.20) in the ANSWER BOOK. 
1.1.1 The measure used to determine the increase in price as well as to  calculate the inflation rate: 

1. Inflation rate
2. Interest rate 
3. Consumer Price Index
4. Repo rate (1)

1.1.2 A false and fraudulent business practice is called: 

1. Stokvel
2. Scam 
3. Pyramid scheme
4. Grey goods (1)

1.1.3 Tax paid from selling a house is known as … 

1. estate tax.
2. capital gains tax.
3. property tax.
4. property evaluation tax. (1)

1.1.4 The condition in which the blood glucose level drops abnormally low: 

1. Hypertension
2. Hypoglycaemia 
3. Diabetes
4. Hyperglycaemia (1) 

1.1.5 Lactose intolerance develops when the body cannot digest the … in  the milk. 

1. calcium
2. fat 
3. carbohydrates 
4. protein (1) 

1.1.6 … would be the best boost for the immune system for a person who  is HIV positive. 

1. Guava juice
2. Tea
3. Coffee 
4. Water (1)

1.1.7 The combination of food that will contribute to high cholesterol levels: 

1. Butter and lamb chops
2. Low fat milk and ‘lite’ margarine 
3. Skimmed milk and low fat yoghurt
4. Sunflower oil and soya beans (1)

1.1.8 The food borne disease that affects the liver: 

1. Dysentery
2. E-coli
3. Gastroenteritis 
4. Hepatitis A (1)

1.1.9 Brand piracy is … 

1. unauthorised use of protected trade names.
2. use of poor quality products that are not sustainable.
3. copying of counterfeit trade names.
4. importing goods into a country. (1)

1.1.10 ‘Sportswear has become street wear’. This statement refers to a … 

1. decline in fashion.
2. fashion trend.
3. fashion cycle.
4. classic fashion. (1)

1.1.11 A signed sales agreement is a contract between a … 

1. buyer and home owner.
2. buyer and an estate agent.
3. home owner and an attorney.
4. home owner and a tenant. (1)

1.1.12 The money you borrow from a bank to buy a home is … 

1. loan.
2. collateral security.
3. bond registration. 
4. mortgage bond. (1) 

1.1.13 The monthly bond repayment should be between ... of the  homeowner’s monthly income. 

1. 20% - 30%
2. 25% - 30% 
3. 25% - 35%
4. 20% - 25% (1)

1.1.14 Mr Hermanus was in an accident and is now permanently wheel chaired bound. The following insurance will cover his home loan  outstanding balance: 

1. Bond insurance
2. Long-term insurance
3. Household insurance
4. Homeowner’s insurance (1)

1.1.15 The … is the document that proves legal ownership of a property. 

1. Title Deed 
2. Deed of Sale
3. Full title property
4. Sectional Title (1) 

1.1.16 The following endorsement shows that a household appliance meets  specific criteria: 

1.  SANF
2. SABC
3. SABS 
4. SANCU (1) 

1.1.17 The amount added to the cost price to cover all expenses and still  make a profit is called the … 

1. selling price.
2. start-up.
3. production cost.
4. operational cost. (1)

1.1.18 Identify the business that has the most sustainable profitability. 

1. Suzanne does not always have enough money to buy raw  materials.
2. Ringani sells more products each month and she opened  another branch.
3. Thandi had to dismiss two employees as she no longer had  work for them.
4. Dorothy spends too much of her business income on clothes. (1)

1.1.19 Quality control is … 

1. the demand for a specialised service.
2. the process of inspecting products.
3. the evaluation of the proposed project.
4. a method used to price products. (1)

1.1.20 The selling price for 5 products is R750.00 and the production cost is  R530,00. Indicate how much profit is made per product. 

1. R44,00
2. R56,00
3. R163,00
4. R220,00 (1) (20 × 1) (20) 

1.2 Choose the description from COLUMN B that matches a term in COLUMN A.  Write the letter (A–I) next to the question number (1.2.1–1.2.5) in the  ANSWER BOOK.  

(5 × 1) (5)
1.3 Choose the term in COLUMN B that matches the description in COLUMN A.  Write the letter (A–H) next to the question number (1.3.1–1.3.5) in the  ANSWER BOOK. 

(5 × 1) (5) 
1.4 Give the correct word/term for each of the description. Write only the  words/terms next to the question number (1.4.1–1.4.5) in your ANSWER  BOOK. 

1.4.1 When all people have access at all times to sufficient safe and  nutritious food 
1.4.2 Natural or chemical substances added to food during processing to  perform a specific function 
1.4.3 Food grown without artificial fertilisers, growth regulators or  pesticides 
1.4.4 Food technology that reduces or eliminates micro-organisms to  improve the shelf life of food 
1.4.5 Food which a gene of another food is implanted to introduce  characteristics of the other food (5 × 1) (5) 

1.5 From the list below, identify FIVE examples of the application of universal  design in household appliances. Write only the letter (A–I) next to the question  number (1.5) in the ANSWER BOOK. 

1. A child safety lock is attached 
2. Dialogue display is easy to read with large text
3. Twin-tubs can take two loads at the same time 
4. Some washing machines use less water 
5. The door can open with an 180o angle 
6. The racks are adjustable and can be removed 
7. An alarm indicates the end of the programme 
8. Front loaders need attention during the washing process 
9. The HEPA filters are hypoallergenic (5 × 1) (5)

[40]

QUESTION 2 THE CONSUMER 
2.1 Define the following terms: 

2.1.1 Guarantee (2)
2.1.2 Inflation (2)

2.2

2.2.1 Explain the meaning of phishing. (2)
2.2.2 Give THREE ways to protect yourself against phishing. (3) 

2.3 Read the following scenario and answer the questions that follow: 

2.3.1 Describe the type of goods referred to in the scenario. (3)
2.3.2 Identify the type of tax Shaun pays when he purchases cigarettes. (1) 
2.3.3 Explain the reasons why this type of tax is paid by consumers such  as Shaun. (2) 

2.4 Read the scenario below and answer the questions that follow: 

2.4.1 Name TWO items from the scenario that is exempted from value  added tax (VAT). (2) 
2.4.2 Discuss how the information in the scenario will affect consumers’  household budget. (3)

[20]

QUESTION 3 FOOD AND NUTRITION 
3.1 Name TWO foods that cause allergies. (2) 
3.2 State THREE benefits that organically grown food may have for the natural  environment. (3) 
3.3 “Food irradiation is a technology used to improve the safety of food products  such as herbs”. Discuss FOUR reasons why this statement is true. (4) 
3.4 Compare milk allergy with lactose intolerance. Tabulate your answer as  follows: 

(4) 
3.5 Explain why coronary heart disease is referred to as lifestyle disease. (3)
3.6 Answer the following questions on cholesterol. 

3.6.1 Describe high cholesterol. (3) 
3.6.2 Describe how regular checking of blood cholesterol levels can benefit  a person suffering from high cholesterol. (3) 
3.6.3 State FOUR dietary guidelines to manage high cholesterol. (4) 

3.7 Differentiate between Type 1 and Type 2 diabetes. Tabulate your answer as  follows: 

(4) 
3.8 Read the scenario below and answer the questions that follow: 

3.8.1 Explain how the disease could have been transmitted. (2) 
3.8.2 Analyse the impact of the vegetable and fruit on Tammy’s health. (8)

[40]

QUESTION 4 CLOTHING 
4.1 Define the following terms: 

4.1.1 Retrospective fashion (2)
4.1.2 Organic textiles (2)

4.2 Explain how fashion is influenced by technological developments. (3)
4.3 Describe what a basic working wardrobe is. (2)
4.4 Discuss why fashion cycles overlap. (3) 
4.5 Explain why it is important to buy quality clothes when you choose clothes for  work. (2) 
4.6 Read the following information and give your opinion that the role  appearances play in the world of work. 

 (6)

[20]

QUESTION 5 HOUSING 
5.1 Explain the following terms: 

5.1.1 Transfer duty (2)
5.1.2 Transfer fees (2) 

5.2 Name THREE cost items that must be included in a mortgage bond  repayment. (3) 
5.3 Give the information that must appear on a contract for a builder and owner to  sign. (4) 
5.4 Read the scenario below and answer the questions that follow: 

Identify and explain the type of ownership of the Buys family:  

5.4.1 When they bought the house in the new town (3)
5.4.2 When they bought the flat (3)

5.5 Discuss FOUR advantages of renting the apartment. (4)
5.6 Name FOUR advantages of owning a flat in a secured complex. (4)
5.7 Explain why this house is ideal for this family. (3)
5.8 The Buys family intend buying a vacuum cleaner. 

Dust retention – 1,5 litres dust capacity Use less energy  Washable filter  Antibacterial protection Extends to reach into awkward corners Smooth running wheels are designed to  prevent damaging of delicate surfaces

5.8.1 Explain why this vacuum cleaner is considered to be environmentally  friendly. (4) 
5.8.2 Evaluate the suitability of this vacuum cleaner to clean a three  bedroom house with tile floors as well as carpeted floors. (8)

[40]

QUESTION 6 ENTREPRENEURSHIP 
6.1 Name FOUR reasons for packaging products. (4)
6.2 Explain mark-up with regard to small business practices. (2)
6.3 State THREE benefits of training unskilled workers. (3)
6.4 Read the case study below and answer the questions that follow: 

6.4.1 Wendy came up with an idea and recognised the need for a product  in a given target market. Describe the target market that her product  would appeal to. (2) 
6.4.2 What is the importance of keeping to the product specification? (2) 
6.4.3 Wendy drew up a business plan before launching her business.  People is one of the 5P’s to be combined for successful marketing.  Name the other 4P’s of a marketing plan and explain how Wendy  fulfilled each of these. (8) 
6.4.4 “They have shaped the growth of the company”. Elaborate on the  importance of good customer relations. (3) 
6.4.5 Name the information that should be on the label of the breakfast  biscuits. (4)

6.5 Use the following information with regard to calculating costs in order to  answer the question that follow: 

6.5.1 Calculate the selling price of a bouquet. Show ALL calculations. (3) 
6.5.2 Calculate the profit on this specific product for this month if she sold  40 bouquets during this period. (2) 
6.5.3 Analyse how a financial feasibility study will assist Jamé to determine  the sustainable profitability of her business. (7)

[40] 
TOTAL: 200