CONSUMER STUDIES
GRADE 12
NSC PAST PAPERS AND MEMOS
FEBRUARY/MARCH 2018
MEMORANDUM
QUESTION 1: SHORT QUESTIONS
1.1
1.1.1C✔ Remembering, easy (Focus, p. 171; Successful, p. 191) (1)
1.1.2 D✔ Applying, easy (Focus, p. 165; Successful, p. 183) (1)
1.1.3 A✔Applying, moderate (Focus, p. 156; Successful, p. 173) (1)
1.1.4 C✔ Remembering, moderate (Focus, p. 85; Successful, p. 100) (1)
1.1.5 B✔ Remembering, easy (Focus, p. 77; Successful, p. 91) (1)
1.1.6 D✔ Remembering, easy (Focus, p.104; Successful, p.126) (1)
1.1.7 A✔ Applying, easy (Focus, p. 93; Successful, p. 113) (1)
1.1.8 D✔Understanding, moderate (Focus, p. 106; Successful, p.128-129) (1)
1.1.9 B✔ Understanding, moderate (Focus, p. 49; Successful, p. 50) (1)
1.1.10 C✔ Understanding, moderate (Focus, p. 56; Successful, p. 59) (1)
1.1.11 B✔ Remembering, easy (Focus, p. 148; Successful, p. 130) (1)
1.1.12 D✔ Remembering, easy (Focus, p. 135; Successful, p. 153) (1)
1.1.13 B✔ Remembering, easy (Focus, p. 127; Successful, p. 146) (1)
1.1.14 A✔ Understanding, easy (Focus, p. 134; Successful, p. 156) (1)
1.1.15 D✔Analysing, moderate (Focus, p. 142; Successful, p. 157) (1)
1.1.16 C✔ Remembering, easy (Focus, p. 19; Successful, p. 23) (1)
1.1.17 A✔ Remembering, easy (Focus, p. 16; Successful, p. 21) (1)
1.1.18 D✔ Understanding, difficult (Focus, p. 15; Successful, p.13) (1)
1.1.19 A✔Understanding, moderate (Focus, p. 15; Successful, p. 13) (1)
1.1.20 D✔Understanding, moderate (Focus, p. 8; Successful, p. 12)
1.2
1.2.1Grey goods/parallel imports✔ (Focus, p. 158; Successful, p. 176) (1)
1.2.2 Scam/phishing/online scam✔ (Focus, p. 159; Successful, p. 177) (1)
1.2.3 Cooling-off period✔ (Focus, p. 157; Successful, p. 173) (1)
1.2.4 Stokvel/Grocery club✔ (Focus, p. 161; Successful, p. 177) (1)
Understanding, moderate
1.3
1.3.1 skilled✔ (Focus, p. 25; Successful, p. 17) (1)
1.3.2 fixed✔ (Focus, p. 38; Successful, p. 36) (1)
1.3.3 feasibility study✔ (Focus, p. 35-40; Successful, p. 35, 42) (1)
Understanding, easy
1.4
1.4.1 C✔ (Focus, p.130; Successful, p.149) (1)
1.4.2 D✔ (Focus, p.118; Successful, p.137) (1)
1.4.3 A✔ (Focus, p.119; Successful, p.138) (1)
1.4.4 B✔ (Focus, p.122; Successful, p.140) (1)
Understanding, moderate
1.5B✔
C✔
E✔
H✔ (Any order) (4)
Applying, moderate (Focus, pages 49, 53-54; Successful, pages 51, 61-62, Grade 11)
1.6 D✔
E✔
F✔
H✔
I✔ (Any order) (5)
Analysing, difficult (Focus, pages 75-77, 79, 84-85, 95; Successful, pages 85, 89-91, 93- 94, 100-111) [40]
QUESTION 2: THE CONSUMER
2.1
2.1.1
- Inflation is the rise/increase in the price of goods and services✔over a specific period/in a year.✔ (2)
Remembering easy (Focus page 167; Successful page 184)
2.1.2
- Inflation decreases the purchasing power of the Rand.✔
- Fewer goods/services can be bought with the same amount of money/due to decreased value of the Rand.✔
- Goods and services will be more expensive.✔ (Any 2) (2)
Remembering moderate (Focus page 167; Successful page 185)
2.1.3
- Pay as you earn/PAYE✔
- Provisional tax/tax from irregular income earners✔ (2)
Remembering, easy (Focus, page 163; Successful, page 181)
2.1.4
- The levy/fuel tax is used for the Road Accident Fund/Third party victims of motor vehicle accidents compensation.✔ (1)
Remembering, easy (Focus, page 165; Successful, page 182)
2.1.5
- Food producers using petrol/diesel in the production process may have an increase in the production costs.✔
- Wholesalers and retailers will then increase their food prices, to make a profit✔ therefore consumers will have to spend more of their income on food.✔
- Imported food prices may also increase as a result of the increased petrol/diesel/transport costs. (Any 3) (3)
Applying, difficult (Focus, page 165; Successful page 182)
2.2
2.2.1
- Neo should not flush/dispose old medication/dirty soapy water down the toilet/dispose it in an acceptable ethical manner.✔
- He should use environmentally safe/friendly cleaning agents.✔ (2)
Understanding, moderate (Focus, page 180-181; Successful page 198)
2.3
2.3.1
- Supplying household water✔
- Refuse removal✔
- Sanitation/Sewage collection/disposal✔ (Any 2) (2)
Understanding, easy (Focus, page 183-184; Successful, page 202-203)
2.3.2
- Yes✔
- Jake never defaulted in paying for municipal services/water/ electricity/rates/taxes.✔ (2)
Applying, easy (Focus, page 183-184; Successful, page 202-203)
2.3.3
- Jake fulfilled his responsibility as a consumer✔ he paid for the consumption of his services/electricity✔ from the municipality.
- The municipality did not fulfil✔ its responsibility of service delivery towards Jake as far as electricity is concerned.✔
- The service provider/supplied electricity for certain periods✔ but cut the electricity supply because the municipality did not pay the service provider.✔ (Any 2 x2) (4)
Analysing, difficult (Focus, page 185; Successful, page 205/Scenario) [20]
QUESTION 3: FOOD AND NUTRITION
3.1
- Use salt sparingly/reduce the amount of salt in your diet/no more than one teaspoon of salt should be consumed per day/herbs and spices can be used to flavour food instead of salt .✔
- Cut down on the consumption of processed foods/salty foods/smoked meat/bacon/macon/biltong/potato crisps/salted nuts/salted popcorn.✔
- Watch your weight/lose weight✔ if overweight/limit saturated fat/carbohydrate intake to prevent weight gain.
- Consume enough calcium/potassium/magnesium.✔
- Limit the consumption of alcohol.✔
- Cut down on the intake of coffee and tea.✔
- Eat a healthy diet low in saturated fats and cholesterol.✔
- Eat plenty of fresh fruit and vegetables.✔
- Choose high-fibre whole-grain cereals rather than refined cereal products.✔
- Use low-fat or skimmed dairy products.✔ (Any 5) (5)
Remembering, easy (Focus, page 77; Successful, page 87-88)
3.2
- Inadequate iron intake/not enough iron-rich foods.✔
- Lost through bleeding during heavy menstruation✔
- A bleeding ulcer/blood loss after an injury/nose bleeding✔
- Poor absorption of iron.✔
- Chronic kidney disease.✔ (Any 4) (4)
Remembering, moderate (Focus, page 76; Successful, page 91)
3.3
- Foods with a high GI tend to be digested fast✔ and thus supply a sudden/rapid rise✔ in blood-glucose levels. This provides instant energy.✔ This triggers the excessive release/over secretion of insulin✔ to stimulate the removal of glucose from the bloodstream. The sudden removal of glucose then causes the blood glucose level to drop quickly.✔ This then leaves the blood with too little glucose for immediate energy.✔ (Any 2)
- Low GI food is digested slowly✔ thus the glucose is supplied/released gradually/slowly/steadily✔ into the blood stream. This means there is a steady/continuous supply of glucose for energy✔ for a prolonged time/over a long period.✔ The pancreas is not stimulated to produce too much insulin.✔ (Any 2) (4)
Understanding, moderate (Focus, page 71; Successful, page 77)
NOTE: Learners can get a maximum of 2 marks for the explanation of high GI foods and a maximum of 2 marks for the explanation of low GI foods.
NOTE: One mark must be deducted if the answer is not written in paragraph format.
3.4
3.4.1 Potato crisps exchanged with popcorn
- Crisps are high in fat✔ and trans fatty acids.✔ Popcorn is lower in fat and does not contain trans fatty acids.✔ therefor it has a lower impact/deposits less fat in the arteries/lessens blockage of arteries✔ and contributes to a healthier heart. ✔
- Total fat and trans fatty acids increase cholesterol levels.✔ (Any 2) (2)
Understanding, moderate (Focus, page 74-75; Successful, page 84-85)
3.4.2 Butter exchanged with canola oil for food preparation
- Saturated fat increases low density lipoprotein levels (LDL) which carry cholesterol to the arteries where it is deposited.✔ This increases cholesterol levels which may lead to atherosclerosis (is a risk factor for coronary heart disease)✔
- Canola oil is high in (mono) unsaturated fat.✔ This increases high density lipoprotein levels (HDL) which carry cholesterol to the liver where it is excreted from the body.✔ This decreases cholesterol levels, which is beneficial for heart health.✔ (Any 4) (4)
Understanding, moderate (Focus, page 74-75; Successful, page 84-85)
3.4.3 White, refined flour exchanged with brown, whole wheat flour
- Whole wheat flour contains more fibre.✔ Fibre has a cholesterol-lowering effect✔ and thus less cholesterol deposits in the arteries thus a healthier heart. (2)
Understanding, moderate (Focus, page 74-75; Successful, page 84-85)
3.5
3.5.1
Understanding, moderate (Focus, page 90; Successful, page 106)
3.5.2
- The best approach is to rest.✔
- Prevent dehydration✔ by drinking plenty of fluids/good quality water to replace the fluid lost as a result of diarrhoea.✔
- Do not take anti-diarrheal medication/medication to stop the diarrhoea✔ as this would prevent the person’s intestines from getting rid of the E.coli bacteria/as the body needs to get rid of the germ as soon as possible.✔
- People who become seriously dehydrated may need to be hospitalised✔ so that they can be given fluids by drip/have fluids and electrolytes put into their veins intravenously.✔ (Any 4) (4)
Understanding, moderate (Focus, page 90; Successful, page 107)
3.5.3
- The raw milk could have been contaminated✔as it was not pasteurised.✔
- The meat could have been contaminated during slaughtering✔ and when the meat was minced, germs could have been mixed throughout the mince.✔
- The mince could have been undercooked✔as they ran out of gas while preparing lunch.✔
- The vegetables could have been contaminated with animal faeces/dung✔as famers used organic ways of farming/no pesticides/herbicides for their crops.✔
- The vegetables may not have been washed well/properly/ washed in possible contaminated water from the dam.✔
- The buckets of drinking water could✔ have been possible contaminated dam water. (Any 5) (5)
Applying, moderate (Focus, page 90; Successful, page 106-107)
3.6
3.6.1
- Bulimia/bulimia nervosa✔ (1)
Understanding, easy (Focus, page 82; Successful, page 95)
3.6.2 (a) Psychological treatment
- Sonia will need counseling✔ and support from family and friends for depression and feelings of guilt.✔
- She may need to get medication for depression/ anti-depressants.✔
- The treatment must address Sonia’s feelings of guilt and psychological needs✔so that her physical health✔and normal eating pattern can be restored.✔ (Any 4) (4)
Related Items
(b) Nutritional education and treatment
- Nutritional education/a dietician will guide her on her eating habit and behavioral management.✔ This will assist her to stop binge eating/eating large amounts of food/purging.✔This will result in healthier alternatives to manage/stabilise/control her weight.✔
- Sonia will be encouraged to eat a balanced diet✔ with enough carbohydrate✔and fats✔ to give her energy and proteins to sustain the body.✔ (Any 4) (4)
Analysing, difficult (Focus, page 82; Successful, page 96) [40]
QUESTION 4: CLOTHING
4.1
- Economic factors: inflation/recessions/depression/wealth/poverty✔
- Social factors: geographical/living patterns/educational level/wars/ disasters/religious beliefs/current events/fashion show /lifestyle✔ / Consumers get bored/need something new✔ /Blurring of gender boundaries/unisex clothing✔
- Technological factors: new textiles/new manufacturing methods/better communication methods✔ / Need for sustainability/eco-fashion✔
- Political/judicial climate: laws/trading regulations✔ (Any 4) (4)
Remembering, easy (Focus, page 49, 51; Successful, page 53-55)
4.2
- The fashion reaches the height of popularity. ✔
- Many people wear it. ✔
- It is produced in growing numbers/mass produced. ✔
- Advertised by clothing stores in magazines/window displays.✔ (Any 2) (2)
Remembering, easy (Focus, page 63; Successful, page 68)
4.3
- Versatile items can be worn in more than one season.✔
- Versatile items can be easily mixed-and-matched.✔ This extends your wardrobe/ensures that you get lots of use out of them.✔ (Any 2) (2)
Understanding, easy (Focus, page 55; Successful, page 62)
4.4
- Standard fashion trends form the basis of the wardrobe for the world of work✔ can add interest✔ /can be updated/complimented with new accessories/changing hemlines/collars/sleeves✔ and should be less expensive items such as shirts.✔
- Classic styles should form the basis/foundation/80%✔ of a wardrobe for work as they are timeless/long lasting/good quality.✔
- Fashion fads can add interest✔ in the form of accessories/jewelry/ scarves/ties/shoes.✔ The basic items should not be fashion fads✔ as they are short-lived/are in fashion for a short time.✔ Fashion fads often do not look professional/can change basic items/new look to be fashionable✔ and saves money✔ (3 x 2) (6)
Applying, moderate (Focus, page 49. 52, 53; Successful, page 62)
4.5
4.5.1 Weather conditions:
- In summer when it is very hot/hot✔ John will have to choose light weight✔ pants/tops/shirts.
- He has to choose fabrics such as cotton/linen✔ that can breathe/let air through✔ in order to release perspiration/not retain perspiration/sweat.✔
- He may also need protective clothes against elements of the weather✔such as a hat/cap/raincoat (on rainy days)/head gear for protection.✔ (Any 2 x 2)(4)
4.5.2 Colour of clothing:
- John must choose light/tint colours✔that will not show dirt easily/khaki/light blue/light green for summer as it reflects light✔and will look✔and feel cool.✔ (Any 2) (2)
Analysing, difficult (Successful p 59; Focus p 56-57) [20]
QUESTION 5: HOUSING
5.1
- By paying wages and salaries that will enable the employees to pay rent and save towards buying their own homes.✔
- By giving employees the option of staying in company-owned houses at a lower rent/rent out company-owned houses to employees.✔
- By assisting in arranging home loans.✔
- By assisting with the purchase of building materials/by buying building materials in bulk.✔
- By helping employees to use their pensions/provident funds as collateral for loans.✔
- Provide employees with a monthly housing allowance/subsidy.✔
- Subsidise part of the interest on an employee’s home loan.✔
- Offer guarantees to lenders on an employee’s housing loan.✔
- Help with relocating costs.✔
- Provide housing consumer education and advice to employees.✔ (Any 5) (5)
Understanding, easy (Focus, page 132; Successful, page 150)
5.2
- Bond/Mortgage protection insurance:✔ Life insurance to settle the home loan if something unexpected should happen to the buyer./ Covers repayments if the bondholder is unable to pay the bond instalments as a result of death, retrenchment or disability.✔
- Homeowner’s (comprehensive) insurance:✔ Cover any losses should the home structure suffer damage as a result of a natural disaster/ storm/flood/an accident/a burst geyser/political unrest/fire.✔ (2 x 2) (4) Remembering, easy
(Focus, page 127-128; Successful, page 145)
5.3
5.3.1
Remembering, easy (Focus, page 122; Successful, page 140)
5.3.2
- A tax✔ collected by the Receiver of Revenue on behalf of the government.✔ The tax is paid every time a property changes hands.✔ It is based on the value of the property.✔ (Any 3)
OR
- It is a government tax✔ on the property to transfer it to the buyer’s name✔ and is based on the value of the property.✔ (3)
Remembering, easy (Focus, page 128; Successful, page 146)
5.3.3
- The apartment is bought from a developer.✔
- It doesn’t get transferred from one owner to the next/the property is not changing hands✔ as there is no previous owner.✔ (Any 2) (2)
Understanding, easy (Focus, page 128; Successful, page 146)
5.3.4
- To pay for the security,✔ which include salaries of the guards✔ and electric fencing.✔
- To maintain the communal facilities✔ such as the (rooftop splash) pool,✔ gym,✔ braai facilities✔ and common entertainment area.✔ (Any 4) (4)
Remembering, easy (Focus, page 140; Successful, page 122)
5.3.5
- It is cheaper to buy from a new development as no transfer duty is payable.✔ This saves money/ensures a larger profit when it is sold.✔
- As it is a brand new apartment, no/very little maintenance✔ will have to be done in the first few years. This saves money/ensures a larger profit when it is sold✔
- As it is near the university, it will be easy for the owner to find tenants/ students to rent the apartment.✔
- Once the bond is paid off, the owner/landlord can earn a good, steady income if the apartments are rented out.✔
- The value of the apartment will increase over time✔ and thus have a greater value. ✔
- The owner will be able to sell the apartment for a profit✔ over the long-term/after a few years.
- The apartment can form part of the owner’s estate after his/her death,✔ so they will benefit from the investment/benefit from the increased value of the property✔ /can inherit the property✔ . (Any 8) (8)
Applying, difficult (Focus, page 122; Successful, page 141)
5.4
5.4.1
- Read the warranty.✔
- Follow the manufacturer’s instructions.✔
- Do not complain if the instructions were not followed.✔
- Fill in the registration card and return to the manufacturer.✔
- Keep/read the warranty/keep receipts in a safe place.✔
- Record serial numbers in the instruction book.✔
- Use all of the features of the microwave oven several times during the warranty period to make sure that it continues to operate as it should✔ (Any 3) (3)
Understanding, easy (Focus, page 150; Successful, page 165)
5.4.2
- Although the convection microwave oven is expensive✔ , it is cheaper than buying a microwave oven and an oven/the young working adult gets two appliances in one.✔
- The convection microwave oven saves space✔ as the young working adult doesn’t need a separate space for the convection oven as the kitchen is very small.✔
- The diverse/different cooking modes help to cook food quicker✔ and this saves time.*✔
- The diverse/different cooking modes help to achieve a better texture/appearance✔ than using a standard microwave oven.
- The diverse/different cooking modes will enable the young working adult to experiment✔ with different dishes as it is possible to make/produce a variety of dishes✔ such as cooking, baking and making yoghurt.✔
- The diverse/different cooking modes/different power levels are convenient✔ help to reduce energy usage/saves electricity costs.✔
- The enamel cavity/interior/steam clean makes it easy to clean,✔ this saves time considering he/she is working long hours.*✔
- The oven is easy to operate✔ thus no problems wasting time getting to know how to operate/work the oven. ✔
- The Smart Sensor technology makes it easy to cook✔ food to perfection. The Smart Sensor technology saves time*✔ as the young adult doesn’t have to set the cooking time and power. (Any 5) (5 x 2) (10)
Evaluating, difficult (Focus, page 141; Successful, page 159-160)
NOTE: The positives in the scenario overshadow the negatives thus only a positive response in the memo.
Saving time* can only be awarded a mark once. [40]
QUESTION 6: ENTREPRENEURSHIP
6.1
- Cost-based pricing✔
- Demand-based pricing✔
- Competitive pricing✔
- Market skimming pricing✔
- Premium pricing✔
- Value-for-money pricing✔
- Undercut pricing✔ (Any 3) (3)
Remembering, easy (Focus, page 32; Successful, page 31)
6.2
- To create awareness/attract customers.✔
- Create interest in the product/service.✔
- Create a desire for the product/service/persuade/convince consumers to buy the product/promote the use the service.✔
- Expand the market to new customers.✔
- Announce modification/expansion of the product/service/business.✔
- Provide information about the product/service/business.✔
- Maintain/improve sales.✔ (Any 3)(3)
Remembering, easy (Focus, page 31; Successful page 30)
6.3
- To ensure there are enough raw materials available✔ to produce the required products for a given time.✔
- To minimize the cost of storing the completed products✔ because more products have been made than required/prevent over stocking of raw materials.✔
- The correct quality of raw materials is purchased for the product✔ and thus reduces wastage.✔
- To prevent stock exceeding the sell by date in storage✔and become of a poorer quality for the buyer✔ prevent loss of income for the producer.✔
- To avoid cash flow problems as a result of money invested in unused/excess stock✔ thus running out of cash flow for other pressing needs.✔ (Any 3) (3 x 2) (6)
Remembering, moderate (Focus, page 19; Successful, page 23)
6.4
6.4.1
- Quantity/weight/kg of the meat✔
- Ingredients/spices/marinade/additives used✔
- Date stamps/manufacturing/use-by/best before date✔
- Heating/storage instructions✔
- Serving suggestions✔
- Nutritional information✔
- Name/Trade name/Farm Inn and address of the business✔
- Contact details/email address✔ (Any 4) (4)
Remembering, easy (Focus, page 29, 97; Successful, page 29, 117)
6.4.2
- He sells a variety of raw meats and char-grilled meats.✔
- Customers can order char-grilled meat and collect it to take away.✔
- The restaurant/butcher is the first of its kind in his community./There is no other butchery/restaurant in a shopping mall that sells char-grilled meat to take away/allow sit-in meals.✔
- He produces meat on his farms✔ and does not need to pay prices demanded by other meat producers✔.
- His restaurant caters for sit-in char-grilled meat meals.✔
- The product/meat/restaurant/service is of good/high quality.✔
- He employs skilled personnel✔ consumers can be assured of good service.✔
- It offers consumers the convenience of not having to char-grill meat themselves at home.✔ (Any 4) (4)
Applying, moderate (Focus, page 13; Successful, page 11)
6.4.3
- Hygiene of the workers will prevent food contamination✔ through micro-organisms✔that could result in food-borne diseases.✔
- It will ensure that the meat/food served/sold is safe✔and healthy for the customers/consumer.✔ he is known/has the reputation for selling good quality meat✔ (Any 2) (2)
Understanding, moderate (Focus, page 18; Successful, page 22)
6.4.4 (a) (b)
- Routine/preventative maintenance will prevent the machinery from breaking down,✔ does not result in break-down in production✔ loss of earnings prevented.✔
- Corrective maintenance production will stop/lower income/profit✔as machinery is only fixed if it breaks down.✔ A stop in production will lead to lower stock levels/char-grilled meat and this will cause a lower income/profit. (Any 2) (4)
Applying, moderate (Focus, page 25; Successful, page 25)
6.4.5
- R6.00 + R8.00 + R12.00 = R26.00✔
R26.00 x 10✔ = R260.00✔
R260.00 x 80%✔ = R208.00✔
R260.00 + R208.00 = R468.00✔
OR
- (R6.00 x10) + (R8.00 x10) + (R12.00 x10)
= R60.00✔ + R80.00✔ + R120.00✔
= R260.00
R260.00 x 80%✔ = R208.00✔
R260.00 + R208.00 = R468.00✔ (6)
Applying, moderate (Focus, page 37-38; Successful, page 39-40)
NOTE: NO mark must be given for the selling price of R468.00 if there is not an R.
6.5.6
- He has business skills✔has a business management degree✔he employs skilled personnel –waiters/chef/butcher✔
- The meat/product/service meets the needs of the target market✔ as it can be bought raw/char-grilled, eaten in the Farm Inn restaurant/ordered for collection and take-away.✔
- His business/product has a competitive edge✔as it is the only butchery that sells char-grilled meat which can be ordered and collected for take away.✔
- The customers are prepared to pay the prices✔because of the good quality of meat✔and the convenience of not having to char-grill meat themselves.✔
- The location of the business is suitable✔as the Farm Inn restaurant is in an upmarket shopping mall/the butchery is in the local town.✔
- He had enough capital/start-up money✔as he inherited an existing small cattle farm.✔ (Any 4 x 2) (8)
Analysing, difficult (Focus, page 7–8; Successful, page 10–12)
[40]
TOTAL: 200