CONSUMER STUDIES PAPER
GRADE 12
NSC PAST PAPERS AND MEMOS
SEPTEMBER 2016

INSTRUCTIONS AND INFORMATION 

1. This question paper consists of SIX questions. 

2. ALL the questions are compulsory and must be answered in the ANSWER BOOK. 
3. Number the answers correctly according to the numbering system used in this question  paper.
4. Start each question on a NEW page. 
5. You may use a calculator. 
6. Write in black or blue ink only. 
7. Pay attention to spelling and sentence construction. 
8. Write neatly and legibly.

QUESTION 1: SHORT QUESTIONS
1.1 Various options are provided as possible answers to the following questions. Choose  the answer and write the letter (A–D) next to the question number (1.1.1–1.1.20) in  the ANSWER BOOK. 

1.1.1 Inflation results in … 

1. 1. an increase in consumer disposable income.
   2. increase in the petrol price. 
   3. decrease in prices of goods and service.
   4. decrease of consumers’ disposable income. (1)

1.1.2 These food items are exempted from VAT: 

1. 1. Chicken 
   2. Samp
   3. Cake flour 
   4. Canned fish (1) 

1.1.3 A scheme in which members are compensated for the amount of new  members they recruit is … 

1. 1. illegal stokvel.
   2. pyramid. 
   3. scam.
   4. legal stokvel. (1)

1.1.4 The disease that reduces the iron levels in blood: 

1. 1. Hypoglycaemia
   2. Hypertension 
   3. Osteoporosis 
   4. Anaemia (1) 

1.1.5 The disease that can be spread through breathing in the air when an infected  person sneeze, cough or spit: 

1. 1. Dysentery
   2. Hepatitis A 
   3. E.coli infection
   4. Tuberculosis (1)

1.1.6 Typical behaviour of a person suffering from anorexia is … 

1. 1. self-induced vomiting.
   2. losing excessive weight. 
   3. starvation out of choice. 
   4. binge eating, followed by exercise. (1)

1.1.7 The following food should be avoided by a diabetic person: 

1. 1. Fudge, chocolate
   2. Whole-wheat roll, butter beans 
   3. Low fat milk, vegetables
   4. Brown rice, fatty meats (1)

1.1.8 A clothing style that indicates clothing from a previous era: 

1. 1. Classic style
   2. Standard trend 
   3. Retrospective fashion 
   4. Contemporary fashion (1)

1.1.9 Eco-friendly textiles … 

1. 1. are grown to improve soil conditions.
   2. are grown without pesticides and are dyed with natural dyes. 
   3. produce crops over a few seasons.
   4. are grown without herbicides and made into beautiful fabrics by using  chemical dyes. (1) 

1.1.10 In a sectional flat complex the … is responsible for fixing lights on stairs,  gardens and waste disposal. 

1. 1. tenant
   2. builders’ council
   3. landlord 
   4. body corporate (1)

1.1.11 … is taken out to cover the structure of the home. 

1. 1. Life insurance
   2. Bond protection insurance 
   3. Household contents
   4. Home owners insurance (1)

1.1.12 Select the person that will best qualify for a government housing subsidy: 

1. 1. Jamie’s wife received a government subsidy eleven years ago.
   2. Beulah immigrated from Somalia two months ago and started a spaza  shop.
   3. Elton earns R3500 per month.
   4. Caren wants to buy her second home. (1) 

1.1.13 Wendy lives in a flat that has under counter space for a washing machine.  She wants to save on her water consumption even if she uses a washing  machine. Choose the washing machine that would be most suitable: 

1. 1. Front loader
   2. Twin-tub
   3. Top loader 
   4. Automatic (1) 

1.1.14 The document in which a home buyer promises to repay a home loan is  called a … 

1. 1. lease.
   2. contract.
   3. mortgage bond.
   4. home bond. (1)

1.1.15 Sammy is renting a property. Identify his financial responsibility while renting: 

1. 1. Pay for water and electricity consumption
   2. Pay the levy and rates of the property
   3. Pay for any maintenance required
   4. Pay for any changes he makes in the structure (1)

1.1.16 The cooling off period for a direct marketing transaction is … workdays. 

1. 1. two
   2. three 
   3. four 
   4. five (1)

1.1.17 Good quality control refers to … 

1. 1. monitoring the quality of raw material.
   2. controlling the amount of stock at hand. 
   3. inspecting products to ensure that it meets the required standard set.
   4. ensuring that workers maintain a tidy workplace. (1)

1.1.18 Good financial control in a business will … 

1. 1. increase sales.
   2. ensure that there is enough money for raw material. 
   3. ensure that there is enough stock in the storeroom. 
   4. ensure that enough profit is generated for the owner to get a good  salary. (1) 

1.1.19 Identify the packaging that will have the biggest customer appeal. 
The product is wrapped in … 

1. 1. brown paper.
   2. colourful see-through plastic. 
   3. newspaper. 
   4. white paper. (1) 

1.1.20 The document that shows the movement of money over a future period is  called … 

1. 1. cash flow projection.
   2. best sales scenario. 
   3. financial feasibility.
   4. worst sales scenario. (1) 

1.2 Give the name of each of the following taxes described below. Write the type of tax next to the question number (1.2.1–1.2.5) in the ANSWER BOOK. 

1.2.1 Tax paid by South African passengers to fly to a foreign country. (1)
1.2.2 Tax that some basic food items such as brown bread are exempted from. (1)
1.2.3 Tax paid by employees as soon as their income is earned. (1)
1.2.4 Tax charged on any proceeds obtained from selling an asset. (1) 
1.2.5 Tax charged on the value of all property owned by a South African citizen at  the date of his or her death. (1)

1.3 Choose the correct word(s) in brackets to complete each statement. Write the word(s)  next to the question number (1.3.1–1.3.5) in the ANSWER BOOK. 

1.3.1 (Brand name/brand pirated) clothes are often sold at organised flea markets. (1)
1.3.2 Fashion that is timeless is (fads/classic) styles. (1) 
1.3.3 Computerised pattern design methods, improved knitting and sewing  machines are (economical/technological) factors influencing fashion change. (1) 
1.3.4 Current fashion trends are called (contemporary/vintage). (1)
1.3.5 Fashion with a very short life cycle is (fads/standard trends). (1) 

1.4 Match the description in Column B that suits the entrepreneurial term in Column A.  Write the letter (A–G) next to the question number (1.4.1–1.4.5) in the ANSWER  BOOK.  

(5 x 1) (5) 

1.5 From the list below, identify FIVE requirements for a bank to grant a home loan. Write  only the letter (A–H) next to the question number (1.5) in the ANSWER BOOK. 

1. Marriage certificate 
2. Proof of income 
3. Proof of property rates and taxes 
4. Copy of the offer to purchase 
5. Evaluation of spending and payment habit 
6. Proof of South African Identity Document 
7. Moving and travelling expenses 
8. A credit check (5)

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QUESTION 2: THE CONSUMER 
2.1 Explain the following terms: 

2.1.1 A contract (2)
2.1.2 Cooling off period (2)
2.1.3 Exemption clauses (2) 

2.2 Explain how South African families can use water more responsibly in the garden. (2)
2.3 Read the case study below and answer the questions that follow: 

2.3.1 Identity the type of club referred to in this case study. (1)
2.3.2 Explain how this club operates. (3) 

2.4 Describe how the club members will benefit more from compound interest than simple  interest. (4) 
2.5 Discuss how inflation has a negative impact on Heather’s disposable income. (4)

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QUESTION 3: FOOD AND NUTRITION 
3.1 Study the scenario below and answer the questions that follow: 

3.1.1 Identify the foodborne disease that Elton was suffering of. (1)
3.1.2 Explain how this disease was transmitted to Elton. (2)
3.1.3 Name THREE symptoms that Elton could have had. (3) 

3.2 Organic food is very popular and local farmers cannot supply enough to supermarkets  abroad. 

3.2.1 Explain FOUR reasons why South African farmers may not be economically  eager to produce organic fruit. (4) 
3.2.2 Describe the negative impact that organically-grown foods have on the natural  environment. (4) 

3.3 Read the case study below and answer the questions that follow: 

3.3.1 Explain how gastroenteritis was transmitted to Bruce. (3)
3.3.2 Suggest ways to treat Bruce’s condition. (3)

3.4 Study the light meal menu below and answer the questions that follow: 

3.4.1 Differentiate between milk allergy and lactose intolerance. Tabulate your  answer as follows: (4)

3.4.2 Explain why the starter will be suitable for a person suffering from anaemia. (3) 
3.4.3 Discuss the suitability of the cheese cake for a person with diabetes in  paragraph from. (5) 
3.4.4 Analyse the cheese cake for a person suffering from osteoporosis. (8)

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QUESTION 4: CLOTHING 
4.1 Explain the following terms: 

4.1.1 Style (2)
4.1.2 Fashion trends (2)

4.2 Explain how inflation influences clothing purchasing patterns. (4)
4.3 Brand piracy has a definitive impact on the sales of legally protected brand names.  Justify this statement. (4) 
4.4 Cotton is a very popular fabric for clothing, but it is not a eco-friendly. Discuss the  impact that cotton production have on the natural environment. (4) 
4.5 Study the outfit below and answer the question that follows:
 
Evaluate the suitability of this outfit for a formal occasion. (4)

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QUESTION 5: HOUSING
5.1 Explain the following terms: 

5.1.1 Initiation fee (2)
5.1.2 Occupational rent (2) 

5.2 Differentiate between full-title and sectional-title ownership. Tabulate your answer as  follows: (4) 

5.3 Read the advertisement below and answer the questions that follow: 

5.3.1 Name the type of ownership for this house. (1)
5.3.2 Describe the advantages of this type of ownership. (5) 

5.4 An insurance that the homeowner had to take out when receiving a home loan from  the bank. 
Explain this type of insurance. (2)
5.5 Read the scenario below and answer the questions that follow:  

5.5.1 Identify the contract that Ralton should sign before he moves into the house. (2)
5.5.2 Explain the contract in QUESTION 5.5.1. (2)

5.6 Select from the list below, freezer features that will assist Ralton in each of the  following cases: 

• Height adjustable racks 
• Automatic door close function 
• Self-defrost 
• Energy rating A 
• Optional temperature control 
• No frost option 
• Sound warning when the door is open 
• Even distribution of air and electricity 

5.6.1 Make it easier to clean (2)
5.6.2 Saves electricity (5)
5.6.3 Store more food and reach food easily (1) 

5.7 Describe what advantages an instalment sale would have for Ralton. (4) 
5.8 Evaluate the benefits of this property that Ralton is renting. (8)

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QUESTION 6: ENTREPRENEURSHIP 
6.1 Read the scenario below and answer the questions that follow: 

6.1.1 Explain the term target market. (2)
6.1.2 Identify Zelda’s target market when her business was established. (2) 

6.2 Zelda has good control of her raw materials. Describe the main purpose of proper  stock control of the atchar ingredients. (4)
6.3 Explain the importance of product specifications. (4)
6.4 How does training of the worker benefitted Zelda’s business? (2)
6.5 Describe how Zelda’s effective storage procedures benefited her business. (2)
6.6 Marketing contributed to the success of this business. 

6.6.1 Name TWO ways that Zelda use to market her products. (2)
6.6.2 Discuss how Zelda keeps creating sustainable customer relations. (4)

6.7 Analyse how Zelda uses FOUR of the marketing strategies to sell her products. (8) 
6.8 

6.8.1 Calculate the selling price per bottle. Round off the selling price to the  nearest rand. Show all calculations. (4) 
6.8.2 Calculate Zelda’s profit on her worst business day. Show ALL calculations. (6)

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TOTAL: 200