QUESTION 1: MATCHING ITEMS 
1.1 E ✔ (1)
1.2 H ✔ (1)
1.3 K ✔ (1)
1.4 F ✔ (1)
1.5 A ✔ (1)
1.6 D ✔ (1)
1.7 J ✔ (1)
1.8 C ✔ (1)
1.9 B ✔ (1)
1.10 G ✔ (1)

QUESTION 2: MULTIPLE-CHOICE 
2.1 C ✔ (1)
2.2 B ✔ (1)
2.3 D ✔ (1)
2.4 B ✔ (1)
2.5 C ✔ (1)
2.6 A ✔ (1)
2.7 B ✔ (1)
2.8 C ✔ (1)
2.9 B ✔ (1)
2.10 A ✔ (1)

4.1. 

4.1.1 

-

Any TWO of ✔✔ 
The laptop would be preferred because of the following  reasons: 

• More powerful CPU/Processing is done faster/Higher  processing speed/2.4 GHz CPU/Any valid reason that  implies a more powerful CPU.
• More RAM/8GB RAM/Any valid reason that implies more  RAM.
• Bigger HDD/1.5TB HDD/It has more storage space to  save all the video footage.
• Need a keyboard to do a significant amount of typing/Any  valid reason that implies the need of a keyboard.
• A larger screen to work on. 

Also accept any other correct sensible reason. 
NOTE:

• If learner only answered Faster/Better may only   receive ONE MARK but any other answer may not   imply faster.
• DO NOT accept any answer about software or cost. 

2 

2

4.2 

4.2.1 

SSD: Solid State Drive/Disc OR Static State Drive ✔ 

1

5

4.2.2 

Any THREE comparative differences ✔✔✔ 
Do not accept cost as an answer 

3

4.2.3 

Currently/generally SSDs are not readily available in as large  a storage capacity as a traditional HDD. ✔ 

1

4.3 

4.3.1 

Any ONE for THREE marks: ✔✔✔ 
Cache memory is high speed/faster memory ✔ that stores  instructions and data that will probably be used next ✔ by the  CPU. ✔ 

OR 

Cache memory increases the speed of the system ✔ by  using its high speed memory that stores instructions and  data that will probably be used next ✔ by the CPU. ✔

OR 

Cache memory increases the speed of the system ✔ by  preventing the CPU having to wait ✔ for data from the slower  RAM. ✔ 

3 

3

4.4 

Any TWO reasons: ✔✔ 

• The RAM in a tablet is not removable from the motherboard. ✔
• RAM in a laptop is upgradeable. ✔
• Motherboards differ.
• Physical space for RAM is different/The RAM in a tablet is  specialised memory designed to be as small as possible and is  unique to that device as it is physically a part of the logic board.
• RAM in a laptop is generic and can be used in different types of  laptops. 

2 

2

4.5 

4.5.1 

Any TWO advantages of USB over Firewire ✔✔ 

• USB can be used on almost any computer, because  almost all computers contain USB ports. ✔
• There is no form of chipset incompatibility with USB  devices. ✔
• USB is more common/better supported/more devices  make use of USB.
• USB is more cost effective than using Firewire. 

2

3

4.5.2 

Application software. ✔ 

1 

4.6 

4.6.1 

Any ONE of: ✔ 

• 3G
• EDGE
• GPRS
• LTE/4G
• Radio
• Do not accept Wi-Fi, Wireless. 

1

3

4.6.2 

The cloud refers to storage/services/space ✔ located on the  Internet/on-line/external. ✔ 

2

4.7 

4.7.1 

VoIP converts voice/video/images data into (digital) data ✔ that can be sent over a network/Internet. ✔ 

OR 

VoIP can use a standard Internet connection ✔ to make  telephone calls. ✔ 
NOTE: Voice over Internet protocol – ONLY ONE MARK 

2

4

4.7.2 

Any ONE of: ✔ 

• Skype
• Google Hangouts/Google Talk etc. 

1

4.7.3 

Any ONE of: ✔ 

• Discussion groups such as chat rooms, newsgroups,  forums. 
• IM messaging.
• Social networking sites and blogs such as Facebook,  Twitter, MySpace, FaceTime, IRC, etc. 

1

4.8 

• QR code/2D barcode. ✔ 
• It would be scanned (by a smartphone) ✔ to reveal the  text/information it contains.
• Any suitable example such as URL of school, etc. ✔ 

3 

3

[25]

5.1 

Any TWO reasons for not being feasible: ✔✔ 

• The video footage is contained in large data files.
• Netiquette requires not sending large attachments/Do not e-mail large  files.
• Large e-mail attachments can be blocked/flagged as spam.
• Bandwidth constraints/slow to upload or download.
• Data cost per MB/GB.
  (Do not accept any answer on privacy/piracy/format of the video.) 

2 

2

5.2 

5.2.1 

Podcasting is when video/audio clips are made  available/published online for downloading purposes. The  format cater for portable media devices. 

1

3

5.2.2 

Any TWO of: ✔✔ 

• RSS feeds
• SMS
• Blog post
• Website update
• E-mail
• Instant message 

2

5.3 

5.3.1 

Broadband is any high speed/high bandwidth connection to the  Internet. 

1

3

5.3.2 

(a) Digital 

1

(b) Any ONE EXAMPLE  

• ISDN
• Diginet
• Fibre/FTTH/FTTx 

1

5.4 

5.4.1 

Click on this icon to add any files to the e-mail message. 

1

3

5.4.2 

Rich text option: Allows you to format the e-mail message.  Plain text: Message is sent without any formatting. Even  formatting that has been done, will be lost.  

2

5.5 

(Online) Advertising/ads 

1 

1

5.6 

• E-books can easily be updated/distributed.
• Contribute to environment/green computing.
• Can adjust print size/fonts in e-books can be resized.
• Easy to transport/store large number of books.
• Potentially quicker to access/source books/delivered almost instantly.
• Can have additional features other than text, i.e. video clips, etc.
• Many e-books are sold with bonuses, which you usually do not get  with a printed book. This adds value to your purchase.
• E-books take up less space.
  (Do not accept answers relating to cost.) 

2 

2

5.7 

Keeps track of pages visited. 

1 

1

[15]

6.1 

6.1.1 

Any TWO ways: ✔✔ 

• The ‘calendar’ option allows you to set reminders for  events or appointments. 
• These meetings can be automatically synchronised to  include all of the participants. 
• The calendars can be shared by the participants and  reminders can be sent to them about the meetings, etc. 

2

3

6.1.2 

A to-do list. 

1 

6.2 

Any TWO: ✔✔ 

• Improved accuracy/Data validation can be done/No issues with  handwriting/Easier to capture the answer on a computer.
• Less time needed for data capture/Respondents may be more  likely to complete it easier and faster/Answer the survey.
• Data can be exported for analysis (into a spreadsheet) directly.
• Easier to distribute survey/has wider range of respondents.
• Green computing (saving paper).
• Irrelevant answers can be eliminated because you can choose  between the options. 

2 

2

6.3 

Any ONE: ✔ 

• Neatness/legibility.
• Provides users with a check to see that they filled in the correct  number of digits. 

1 

1

6.4 

Any ONE: ✔ 

• Sorting 
• Grouping
• Filtering
• Pivot tables
  (Do not accept functions or any particular example of a  function.) 

1 

1

6.5 

Any TWO: ✔✔ 

• When there is a need to relate or link data.
• Easier to perform queries to find specific information.
• To produce reports.
• When graphical representation of results is not required.
• To provide an easier format for users to enter data using a  form/Better data capture forms can be used.
• Multiple users can edit the database at the same time.
• Databases have the capacity to store more data than a  spreadsheet. 
• When the bulk of the information entered is not numerical, etc.
• Designed to work with structured records.
• Better data validation functions.
• Data can be exported to other formats. 

2 

2

6.6 

The use of another author’s expression of thoughts and ideas and  passing them off as one’s own without permission. 

1 

1

[10]

7.1 

Any ONE: ✔ 

•  May be used for legal downloads, e.g. open-source software.
• May be used to distribute documents or other files on which no  copyright is applicable, etc. 

1 

1

7.2 

Any TWO: ✔✔ 
Answers relating to a lack of privacy:  

• Cookies 
• Facial recognition 
• Logging of IP addresses 
•  Location-based services 
• Targeted advertising 
• Data surveillance, etc.  

AND/OR  
Answers relating to protecting one's privacy:  

• The use of proxy servers 
• Cleaning browsing history 
• Encryption 
• The use of a VPN 
• Browser options such as 'Incognito' mode and Do Not  Track (DNT), etc. 

2 

2

7.3 

7.3.1 

The GPS coordinates of where the photograph was taken, is  added to the photograph’s metadata. 

1

2

7.3.2 

The inclusion of the GPS coordinates may alert poachers  where to find the rhino. 

1

7.4 

Adjust the settings (Privacy settings) of your Facebook account to  prevent being tagged (without permission) in photographs. 

1 

1

7.5 

Any TWO: ✔✔ 

• Use of GPS technology, e.g. directions.
• Use of the Internet, for example the entertainment of the  passengers.
• Updates to the car’s software.
• Traffic updates/information direct to the car.
• Remote monitoring for security/Vehicle tracking.
• Remote monitoring of performance/maintenance of the car. 

2 

2

7.6 

Any TWO: ✔✔ 

• Spamming
• Distributed Denial-of-Service Attacks
• Brute-force dictionary attacks on servers
• Unauthorised banner display
• Click jacking, etc. 

2 

2

[10]

8.1 

8.1.1 

• A relative/normal cell reference. ✔
• It changes as the formula is copied down. ✔
• An absolute cell reference. ✔
• It remains the same as the formula is copied down. ✔ 

4

9

8.1.2 

• Change the regional settings to South African via the  control panel OR change settings in the control panel. ✔
• Format as Currency. ✔ 

2

8.1.3 

• Title/heading ✔
• Legend ✔
• Data labels/percentage/value ✔ 

3

8.2 

8.2.1 

Group Footer or Group Header 

1

3

8.2.2 

Query 

1

8.2.3 

• VAT:[Price]*0.14 ✔
• VAT:[Price]/100*14 (Any ONE) 
  (Note to marker: Only the field name should appear  between square brackets.) 

1

8.3 

A feature to reflect information regarding the reference to a book or  academic work. ✔
Accept either ONE below: 

• Used when one wants to refer to another person's work in an  explanation. ✔
• To show consultation of other sources to avoid plagiarism. 

2 

2

8.4 

Styles 

1 

1

[15]

TOTAL SECTION B: 

75

9.1 

NOTE: Any ONE correct motivation ✔✔ 
If answered Yes: ✔ 

• Bluetooth as a range of 100 m if signal amplifiers are used. ✔
• Line of sight is not required. 

If answered No: 

• Bluetooth has a limited range (around 10 m) and the votes of  many members will not be received by the server. 

2 

2

9.2 

Any TWO of: ✔✔ 

• The device needs to be paired with the server.
• The controller is not discoverable to the server.
• A password may need to be supplied to pair the two devices.
• The batteries need to be replaced.
• The device/server must be switched on.
• Reset the device/server.
• Bluetooth needs to be activated on both pairing devices. 

2 

2

9.3 

9.3.1 

Any ONE of: ✔✔ 
Watching a video online ✔ while it downloads in the  background. ✔ 
OR 
Media content/video delivered continuously ✔ over the  Internet. ✔ 
OR 
Streaming is using a high bandwidth connection ✔ to make  continuous flow of data possible. ✔ 
OR 
Transmitted in continuous stream ✔ while earlier parts are  being used, ✔ e.g. watching a live game while it is being  played. 

2

9.3.2 

• Broadband Internet connection ✔
• Digital video camera/computer/ ✔ 

2

9.3.3 

• Data usage could be high ✔
• Poor connection speed could cause the video to  hang/buffer (Any ONE)
  (Note to marker: Accept answers relating to cost of high  data usage such as the faster connection required or to  quality of the video.) 

1

9.3.4 

Speech to text/speech recognition 

1 

6

9.4 

9.4.1 

Any TWO advantages of wireless network over a cabled  network: ✔✔ 

• Less expensive to install/easy to setup.
• No need to use cables.
• More convenient as clients do not need to be at a network  point to access the network.
• Easy to add another access point/computer/device.
• Mobility of devices. 

2

10

9.4.2 

• Wireless access point/Wireless router with access point. ✔
• Wi-Fi adapter/Wi-Fi network card. ✔ 

2

9.4.3 

WiMAX 
(NOTE: Do not accept: Wi-Fi.) 

1

9.4.4 

Any TWO of: ✔✔ 

• Sharing/transferring files. 
• Identity verification/authentication purposes.
• Location-based profile automation.
• Can be used in payment systems.
• Switch devices on or off. 

2

9.4.5 

Any TWO of: ✔✔ 

• Have an up to date anti-virus software installed.
• Have an up to date anti-spyware software installed.
• Have an up to date anti-malware software installed.
• Do not open any suspicious attachments in e-mails.
• Firewalls. 
• Scan computer/removable media at regular intervals.
• Passwords.
• Encryptions.
  (Also accept any other correct alternative response to  protect the computer from software access.) 

2

9.4.6 

The driver translates instructions from the operating system  into the actual signals that controls the hardware of the  device./Software that enables your computer to communicate  with the hardware. 

1

9.5 

9.5.1 

Any TWO aspects: ✔✔ 

1. FASTER AND IMPROVED DATA PROCESSING
   • Counting of votes – faster electronically by clickers  opposed to manual.
   • More accurate – prevent human errors during counting  process.
   • Using ICT as opposed to snail mail.
     Any TWO aspects: ✔✔
2. IMPROVED DATA STORAGE
   • Large amounts of data can be stored in a small  space/CD/DVD’s as opposed to storage space/rooms  required for storing paper votes/reports.
   • Duplicates can be created immediately – time  consuming with paper votes. 

2 

2

10

[24]

10.1 

Survey – A set of written/typed questions given to many or a group of  people. ✔ 
AND 
Interview – A verbally administered set of questions usually intended  for one person. ✔ 

2

10.2 

Any TWO: ✔✔ 

• There are no outside checks concerning what is posted on the  Internet/Anyone can post anything, so it could be incorrect.
• Information may be presented with bias.
• Information may be out of date. 

2

10.3 

Information overload is what happens when people cannot cope with  the amount of information that they are exposed to every day. 

1

10.4 

Twitter 

1

10.5 

10.5.1 

Phishing 

1

10.5.2 

No, he should not click on the link, because he would  probably be directed to a website that is a replica of the  actual banking website, where she would be prompted to  log on. He would thus be giving out personal, confidential  details such as PIN numbers and passwords. 

2

10.5.3 

Social engineering 

1

10.5.4 

Any TWO of: ✔✔ 

• Logon passwords/PIN codes.
• ‘One time passwords’, sent to a cellphone or via e-mail  for each e-banking ‘session’.
• Closing the e-banking ‘session’ after a period of inactivity.
• Notifications sent to the user’s cellphone that an e banking ‘session’ has started, etc. 

2

10.5.5 

• A computer virus is a form of malicious software (malware)  that is written to disrupt the normal functioning of a person’s  computer without their knowledge or consent. ✔
• It can be used to turn a computer into a ‘bot’ (which can be  controlled remotely via the Internet), to spread malware or  to create security loopholes for other programs. ✔ 

2 

2

10.5.6 

A Trojan is a form of malware which is a destructive program  disguised as a useful application/program. It can be used to  install malware on a computer. 

10

10.6 

10.6.1 

Place the <hr /> tag in the body of the HTML document. 

1

10

10.6.2 

Any ONE of: ✔ 

• Use a font tag.
• Change the <h1> tags to different (smaller size) tags  such as <h2> or <h3>, etc. 

1

10.6.3 

Colour should be color. 

1

9.8 

10.7.1 

Memo/Long Text 

1

10.7.2 

Unique numbers are automatically assigned so that there  can be no duplicate values. 

1

10.7.3 

• S should be S*/S should be followed by a wildcard. ✔
• S* should be in both criteria lines./Criteria for the Age  should appear in same line and given as <20 Or >30. ✔ 

2

10.8 

10.8.1 

Starting a new section ✔ that allows different page  formatting/settings on the same page. ✔ 

2

10.8.2 

Assign a name/link to a specific point in the document for  quicker access/to which a hyperlink can be linked. 

1

TOTAL SECTION C: 

50

GRAND TOTAL: 

150